Shipment
Goods are shipped to countries of the European Union.
The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method.
For shipment, the purchaser can choose Omniva Post24 automated parcel machines (to Estonia), OSC courier, standard parcel or pickup in Tartu or Veskimõisa, Põlva county.
- The cost to Omniva parcel machine is 3-4,80 euros. For orders above 40 euros (incl. VAT) the shipment is free.
- The cost of OSC courier is 5-15 euros, depending on the parcel weight
- The cost of standard parcel is 5 euros to Estonia and 10-20 euros to other EU countries.
- Pickup is free. We will contact the purchaser by email if the goods are packaged.
Live plants will only be delivered by pickup by the client and OSC courier.
The online shop has the right to substitute the chosen delivery method with an equivalent one (e.g. a parcel machine of one operator with another operator at the same location or one courier with another). This does not affect the delivery price for a client.
Packages are generally dispatched within 1 working day after receipt of payment. Living plants will be shipped to courier only on Mondays and if the following criteria are met:
- The temperature on Monday and Tuesday of shipping week, according to Estonian national weather service, is between 0 and 22C.
- The Monday and Tuesday of shipping week are not national holidays
All shipments within Estonia generally arrive at the destination specified by the purchaser within 1-2 business days of the date of entry into force of the contract of sale. All shipments outside of Estonia are guaranteed to arrive within 14 calendar days.
We have the right to ship goods in up to 45 calendar days in exceptional cases.